Last Updated: September 11, 2026
This Privacy Policy explains how Fernvalee ("Fernvalee," "we," "us," or "our") collects, uses, discloses, and otherwise processes personal information when you visit fernvalee.com, purchase products, use an account, communicate with us, interact with our advertisements, or otherwise use our services.
- Scope
This Privacy Policy applies to personal information processed in connection with:
- fernvalee.com
- Product browsing and purchases
- Checkout and payment
- Order fulfillment
- Shipping and delivery
- Returns and refunds
- Customer service
- Marketing communications
- Website analytics
- Advertising, attribution, and measurement activities
- Personal Information We Collect
Contact Information
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
Order and Transaction Information
- Products purchased
- Order number and order history
- Purchase amount
- Payment status
- Shipping status
- Returns and refunds
- Customer-service history
Device and Website Information
We and our service providers may collect information such as IP address, browser type, device type, operating system, pages viewed, referring URLs, website interactions, advertising interactions, cookie identifiers, pixel identifiers, and similar technical information.
Communications
We may collect information you provide when you contact support, submit feedback or a review, respond to a survey, or communicate with us about an order.
Payment Information
Payments are processed by payment providers made available through checkout. The applicable provider may collect payment-card or payment-account information needed to authorize and complete a transaction. Fernvalee does not intentionally store complete payment-card numbers directly on its own systems.
- How We Use Personal Information
We may use personal information to:
- Process and manage purchases
- Process payments
- Fulfill and ship orders
- Provide tracking information
- Manage returns and refunds
- Respond to customer inquiries
- Maintain customer accounts
- Prevent fraud and unauthorized transactions
- Maintain website security
- Operate and improve fernvalee.com
- Analyze website performance
- Measure advertising effectiveness
- Provide advertising where permitted
- Send marketing communications where permitted
- Comply with applicable law
- Establish, exercise, or defend legal claims
Where applicable law requires a legal basis, processing may rely on contractual necessity, legitimate interests, legal obligations, or consent depending on the circumstances.
- Cookies, Pixels and Similar Technologies
Fernvalee and our service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies. Necessary technologies may support checkout, shopping-cart functionality, account security, fraud prevention, and site navigation.
Subject to applicable law and your privacy choices, non-essential technologies may be used for analytics, advertising, campaign measurement, attribution, and website optimization. Where consent is required, non-essential advertising or measurement technologies should not be activated until the required consent has been obtained.
- AppLovin Advertising Services
We may use AppLovin as an advertising, attribution, and measurement partner. Where permitted by law and subject to applicable consent or opt-out choices, AppLovin may collect or receive information relating to devices, browsers, website interactions, advertising interactions, transactions, and similar information used for advertising, attribution, measurement, fraud prevention, analytics, service improvement, and related purposes.
We use AppLovin technologies subject to applicable privacy and data-protection requirements. Where required, we obtain appropriate consent before information is stored, accessed, or shared through advertising technologies, and we respect applicable opt-out choices or recognized privacy signals.
- SHOPLINE and Other Service Providers
Our store is powered by SHOPLINE. We may also work with payment providers, fulfillment providers, carriers, analytics providers, advertising providers, fraud-prevention providers, and professional advisers as reasonably necessary to operate the store.
- How We Share Personal Information
SHOPLINE
SHOPLINE provides e-commerce infrastructure and related services used to operate fernvalee.com.
Payment Providers
Payment providers may process information needed to authorize payments, detect fraud, complete transactions, and issue refunds.
Shipping and Fulfillment Providers
Carriers, warehouses, fulfillment providers, and logistics partners may receive information needed to prepare and deliver orders.
Advertising and Analytics Providers
We may disclose information to advertising, analytics, attribution, and measurement providers, including AppLovin where configured, subject to applicable law and privacy choices.
Professional and Legal Disclosures
We may disclose information to accountants, insurers, consultants, legal advisers, financial institutions, regulators, courts, or other parties where reasonably necessary or legally required.
- Sale, Sharing and Targeted Advertising
Certain disclosures to advertising partners may be considered a "sale," "sharing," "targeted advertising," or similar activity under some privacy laws even where no money is received directly in exchange. Where applicable, users may have the right to opt out.
- Marketing Communications
Where permitted by law, we may send communications about products, promotions, store updates, and Fernvalee information. You may unsubscribe from promotional emails using the unsubscribe mechanism included in the communication. Transactional messages such as order confirmations, shipping notices, refund notices, or customer-service messages may still be sent.
- Data Retention
We retain personal information for as long as reasonably necessary for purposes such as processing orders, maintaining transaction records, providing customer support, preventing fraud, resolving disputes, meeting accounting or tax obligations, and complying with legal requirements. Retention periods vary by information type and applicable law.
- International Data Processing
Fernvalee may work with service providers located in different countries. Personal information may therefore be processed or stored outside the country in which you live. Where required by law, appropriate safeguards will be used for international transfers.
- Your Privacy Rights
Depending on your jurisdiction, you may have rights that include access, correction, deletion, restriction, objection, portability, withdrawal of consent, opt-out of targeted advertising, opt-out of certain sale or sharing activities, and appeal of certain privacy decisions. These rights may be subject to applicable exceptions.
To submit a privacy request: aarongun976@gmail.com
We may request information reasonably necessary to verify identity and process the request.
- Privacy Signals and Advertising Choices
Where required by applicable law, we will respect valid privacy choices and recognized opt-out signals that apply to our processing. Where required, we also provide mechanisms through which users may manage consent for non-essential advertising and analytics technologies.
- Children's Privacy
Fernvalee is not directed to children. We do not knowingly collect personal information from children in violation of applicable law. Advertising technologies must not be intentionally used in connection with users identified as children where prohibited by law.
- Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, storage system, or transmission method can be guaranteed to be completely secure.
- Third-Party Links
fernvalee.com may contain links to websites or services operated by third parties. Those parties may have independent privacy practices, and this Privacy Policy does not govern their independent processing.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When material changes are made, we will update the "Last Updated" date and provide any additional notice required by applicable law.
- Contact Us
Questions or requests concerning this Privacy Policy may be directed to:
Fernvalee
Email: aarongun976@gmail.com